1. Size or Fitness Issues. we ship according to footlength.if you have puzzles,please text us message.
e.g. if your footlength is 270mm,that is Eur 44. you can choose us 10.5.
2. Color Mismatch. Differences in color may be caused by some other reasons,like color reflection in the mirror,lighting,background,ect. please don’t consider it as quality problem.
3. Packaging and Shipment. Generally will pack out via bubble bag instead of original box to avoid customs problems and ensure quick delivery.
4. After-sale service. Any items sold in Stephen Store 100% will go through 3 inspection procedures, including size,cosmetic and function.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|